Online Terms

ONLINE TERMS OF USE

Updated: November 2024

Welcome to www.genesishealth.life (the “Site”), owned and operated by Genesis Healthcare SLU, located at Carrer de Ses Escoles #2, int. 19, Sant Julià de Lòria, Andorra AD600.

These Terms of Use govern:

  • Your use of this Site;

  • Any interaction with the services provided on the Site; and

  • The sale and purchase of products available on the Site.

Please read these Terms of Use carefully before accessing the Site. By accessing or using the Site, you agree to be bound by these Terms.

1. Definitions

1.1. “Services” includes any information, video content, live sessions, photos, articles, and services offered through or via the Site, including those available through a subscription or membership.

1.2. “Site” refers to the Genesis Healthcare SLU website and related content-sharing platforms, including Mighty Networks, Thinkific, Zoom, Vimeo, and Survey Anyplace.

1.3. “Visitor” means an individual who visits and browses the Site.

1.4. “Member” refers to a person who has registered for our online learning platform or joined the Genesis Life online community.

1.5. “Subscriber” indicates someone who has joined our email distribution list.

1.6. “Subscription” is an arrangement to receive a Service or Services by paying in advance.

2. Acceptance of Terms

2.1. These Terms of Use form a legally binding agreement. By using the Site, you agree to these Terms as a Visitor, Member, or Subscriber.

2.2. We may modify these Terms periodically. Changes will be effective upon posting, and continued use of the Site implies acceptance of any modified terms.

3. Important Liability Disclaimer

3.1. Health and Exercise Disclaimer: Services provided may include breathwork, exercise, health, and nutrition programmes, which may be physically or emotionally demanding. You acknowledge the need for self-responsibility to avoid injury and should consult a healthcare provider before beginning any programme.

3.2. Genesis Healthcare SLU does not guarantee health or wellness outcomes. By using the Services, you assume responsibility for any health risks associated with the content.

3.3. Personal Responsibility: If you experience discomfort or physical pain, discontinue the activity immediately. You alone are responsible for assessing the appropriateness of suggested modifications or equipment.

3.4. Release of Liability: You waive and release any claims against Genesis Healthcare SLU, its affiliates, directors, instructors, employees, or contractors for injury or harm arising from use of the Site or Services.

3.5. Medical Advice Disclaimer: Services are informational only and should not replace professional medical advice. Always consult a healthcare provider with questions regarding medical or health conditions.

3.6. No Guarantee of Results: We make no representations or warranties regarding improvements to your health or well-being.

3.7. Accuracy of Information: While we strive for accuracy, we disclaim liability for errors or omissions in the Site content. We exclude liability for losses (direct or indirect) resulting from reliance on Site information, including lost profits, time, or opportunity, pain, suffering, or any consequential damages.

4. Payments

4.1. All Services requiring payment must be paid for in advance unless specified as free content. Payments are non-refundable unless explicitly stated.

5. Subscription

5.1. Subscription to our online learning platform is available to those who pay in advance.

5.2. Account Access: We create user accounts for Members during registration. Login details are strictly personal and non-transferable.

5.3. Renewal and Cancellation: Subscriptions automatically renew unless canceled. You may cancel at any time via your account settings, and access will continue until the end of the paid period.

5.4. Genesis Healthcare SLU reserves the right to terminate account access for non-compliance with these Terms.

6. Cancellation

6.1. Live Sessions: If you cannot attend a live session, we will provide a recording. If we cancel, we will offer an alternative date or a full refund if rescheduling is unavailable.

6.2. Online Courses: For missed courses, we will attempt to reschedule you or provide recordings where possible. If we cancel, we will offer an alternative date or a refund.

6.3. Subscription Cancellations: You may cancel your subscription at any time. Access will continue until the end of the paid period, and no partial refunds will be provided.

7. General Use of the Site

7.1. The Site is for personal, lawful use. You agree not to copy, record, download, or use Site content for commercial purposes without permission.

7.2. Intellectual Property: All intellectual property rights, including Site materials, brands, trademarks, and logos, belong to Genesis Healthcare SLU. Unauthorized use, reproduction, distribution, or modification is prohibited.

7.3. Prohibited Conduct: You may not post or transmit obscene, threatening, offensive, defamatory, or infringing material. Any unauthorized access attempts, excessive traffic demands, or actions to damage Genesis Healthcare SLU’s reputation are prohibited.

7.4. Monitoring and Compliance: Genesis Healthcare SLU reserves the right to monitor activity on the Site and to remove content, refuse access, or cooperate with law enforcement if necessary.

8. Your Personal Information

8.1. Personal information is collected, processed, and stored in compliance with GDPR regulations, ensuring user rights under the GDPR.

8.2. For detailed information about data collection, processing, retention, and your rights under GDPR, please see our Privacy Policy.

9. Suspension and Termination of Service

9.1. Genesis Healthcare SLU may suspend Site operations for maintenance, updates, or repairs. Access may not always be uninterrupted or error-free.

9.2. We reserve the right to terminate or suspend access for any user in breach of these Terms or who fails to pay any sums due.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Andorra. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of Andorra.

11. Contract Formation

11.1. No contract for Services exists until we confirm your order by email. Access to Services only begins upon confirmation.

11.2. Acceptance of orders is complete upon your receipt of the confirmation email, without prejudice to your statutory cancellation rights.

12. Third-Party Contributions

12.1. Articles or contributions from third parties are not verified by Genesis Healthcare SLU, and we disclaim liability for the accuracy or completeness of third-party content. Users interact with third-party links at their own risk.

13. Entire Agreement

13.1. These Terms constitute the entire agreement and supersede prior agreements and representations. Genesis Healthcare SLU may assign or subcontract rights without notice.

For inquiries or complaints, please contact us at contact@genesishealth.life.

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